Cookie Policy

Last Updated: February 6, 2026

This Cookie Policy explains how AstralGuard and our partners use cookies and similar tracking technologies when you access our services. We are committed to transparency in how we collect and use data to enhance your security experience.

1. Overview

AstralGuard ("we," "us," or "our") uses cookies and similar tracking technologies to provide, protect, and improve our cybersecurity services. This Cookie Policy explains what these technologies are, why we use them, and how you can control them.

By continuing to use our website and services, you consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or discontinue use of our services.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Key Characteristics

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted
  • First-Party Cookies: Set by the website you are visiting
  • Third-Party Cookies: Set by domains other than the one you are visiting

3. Types of Cookies We Use

AstralGuard uses several categories of cookies to deliver and enhance our services:

Specific Cookies We Deploy

The following table outlines the primary cookies used across our platform:

Cookie Name Purpose Duration
session_id Maintains user session state Session
user_token Authentication and security 24 hours
_ga Google Analytics tracking 2 years
preferences Stores user interface preferences 1 year
consent_status Records cookie consent choices 1 year

4. Third-Party Cookies and Services

We work with trusted third-party service providers who may set cookies on our behalf to deliver specific services. These partners include:

Analytics Providers

  • Google Analytics: Helps us understand how visitors interact with our website through aggregated, anonymized data
  • Hotjar: Provides heatmaps and session recordings to improve user experience

Marketing and Advertising

  • LinkedIn Insight Tag: Enables conversion tracking and audience targeting for professional audiences
  • Facebook Pixel: Measures the effectiveness of advertising campaigns

Customer Support

  • Intercom: Powers our live chat and customer messaging platform
  • Zendesk: Manages customer support tickets and knowledge base interactions

Data Protection Standards

All third-party providers are contractually required to maintain data protection standards consistent with GDPR, CCPA, and other applicable privacy regulations. We conduct regular audits to ensure compliance.

5. Your Cookie Choices and Controls

You have several options to manage or disable cookies:

Consent Manager

When you first visit our website, you will be presented with a consent manager that allows you to accept or reject different categories of cookies. You can update your preferences at any time by clicking the cookie settings link in our website footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View and delete existing cookies
  • Block all cookies from being set
  • Block third-party cookies specifically
  • Delete all cookies when you close your browser

Instructions for managing cookies in popular browsers:

Opt-Out Tools

You can opt out of specific third-party cookies using these industry tools:

Impact of Disabling Cookies

Blocking or deleting cookies may prevent you from using certain features of our website and services. Strictly necessary cookies cannot be disabled as they are essential for basic security and functionality.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry-wide standard for recognizing or responding to DNT signals. We do not currently respond to DNT browser signals but honor explicit opt-out choices made through our consent manager.

6. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will notify you by:

  • Posting a prominent notice on our website
  • Sending an email notification to registered users
  • Updating the "Last Updated" date at the top of this policy

We encourage you to review this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

7. Contact Information

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Get in Touch

Our data protection team is available to answer your questions and address any concerns.

Related Policies

For comprehensive information about how we handle your data, please also review our Privacy Policy and Terms of Service.