Last Updated: February 6, 2026
This Privacy Policy describes how AstralGuard collects, uses, discloses, and protects your personal information when you use our cybersecurity services and platform. We are committed to maintaining the highest standards of data protection and transparency in accordance with international privacy regulations including GDPR, CCPA, and applicable data protection laws.
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.
For the purposes of this Privacy Policy:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service. Usage Data may include information such as:
As a cybersecurity company, we collect additional security-related data to protect our clients and infrastructure, including network traffic patterns, threat indicators, vulnerability scan results, and security incident details. This data is essential for delivering our core security services.
We may allow you to create an account and log in through the following Third-party Social Media Services:
If you choose to register through or grant access to a Third-Party Social Media Service, we may collect Personal data already associated with your account, such as your name, email address, and profile picture.
We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
The technologies we use may include:
| Technology Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Operate and secure our Service | Expire when browser closes |
| Persistent Cookies | Remember preferences and settings | Up to 2 years |
| Security Cookies | Authenticate users and prevent fraud | Up to 30 days |
| Functionality Cookies | Enable specific features | Up to 1 year |
| Analytics Cookies | Understand user behavior | Up to 2 years |
For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy.
The Company may use Personal Data for the following purposes:
We may share your personal information in the following situations:
We employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The security of your Personal Data is paramount to us. We implement industry-leading security measures to protect your information:
While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we maintain security measures that meet or exceed industry standards.
The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to:
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen security, improve functionality, or when we are legally obligated to retain this data for longer periods.
| Data Type | Retention Period | Basis for Retention |
|---|---|---|
| Account Information | Duration of account + 90 days | Service provision |
| Payment Records | 7 years | Legal requirement |
| Security Logs | 2 years | Security and compliance |
| Marketing Consent | 3 years from last interaction | Legitimate interest |
| Support Tickets | 3 years | Customer service improvement |
Depending on your location, you may have certain rights regarding your personal information. AstralGuard respects these rights and provides mechanisms to exercise them:
Request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.
Request correction of inaccurate or incomplete personal information we hold about you.
Request deletion of your personal data under certain conditions, subject to legal retention requirements.
Request that we restrict the processing of your personal data under certain circumstances.
Object to our processing of your personal data, particularly for direct marketing purposes.
Request transfer of your data to another organization or directly to you in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days. We may need to verify your identity before processing your request to protect your privacy and security.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to request information about the categories and specific pieces of personal information we have collected, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it. You also have the right to request deletion of your personal information and to opt-out of the sale of your personal information. AstralGuard does not sell personal information.
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside Uganda and choose to provide information to us, please note that we transfer the data, including Personal Data, to Uganda and process it there.
When transferring data internationally, we implement appropriate safeguards including:
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately.
If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers within 48 hours of discovery.
AstralGuard's services are designed for enterprise and business use. Our platform is not intended for use by individuals under 18 years of age, and we do not knowingly market to or collect data from minors.
We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page unless otherwise stated.
You can request previous versions of this Privacy Policy by contacting us. We maintain an archive of all versions for transparency and compliance purposes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:
Our dedicated data protection team is available to assist you with any privacy-related inquiries.
Postal Address:
AstralGuard Data Protection Office
Enterprise Security Center
Kampala, Uganda
For comprehensive information about our practices, please also review: